DivX 6.x FAQs

Below you will find FAQs for DivX for Windows 6.x.

DivX Player - Forgotten Password Retrieval

Forgotten Password Retrieval

How do I change my DivX Account Password?

Forgot your password? Here’s how to retrieve your DivX account password:

Please start off by opening your DivX Player:

To get to your DivX Player: Click on Start --> All Programs --> DivX --> DivX Player

step 1

Click on the Tools Menu and select the “User Account…” option:

step 2

Once in the User Account window, click on the “Forgot your password?” link:

step 3

Write in your email address and click “Next”:

step 4

Then, you will be asked to answer the security question you previously set up, after you are finished click “Next”:

step 5

You’re almost done! After this message appears (below), you will get an automated email to reset your password, please click on the link to verify and follow the steps to create a new password:

step 6

Thank you for using DivX!

DivX Player - How do I create an Account in the DivX Player?

DivX Player - How do I create an Account in the DivX Player?

How do I create an Account in the DivX Player ?

Go to Tools -> User account.

step 1

You will be asked to log in.

step 2

If needed, click on the Create Account button. Fill out the Create an Account Form and once you finish filling in the form, click on the Create Account button located at the end of the form. Make sure that your password is a minimum of six characters long.

step 3

You will then see an Account Created window. You will then receive an email asking you to complete your DivX Video Account Registration by clicking on the link provided to confirm your email.

step 4

You MUST verify your account by the email link before you can watch OVS movies.

DivX Player - How do I register a device from the DivX Player 6.x?

DivX player - How do I register a device from the DivX Player?

How do I register a device from the DivX Player 6.x?

Go to Tools -> Device Manager and click on the “Register Device” button located at the bottom left of the Device Manager window.

An “Activate Device” window will pop up. Select the brand of the device you want to activate and click “next.”

The player activation should begin.

The player activation should begin. Once the activation is done, click on “next.” You will see a window to select a method of transfer for your DivX Activation video for your device. You can choose to burn the file onto a disc or to save it in your computer and copy it afterwards. Click “next.”

IMPORTANT: Please note that you have to play the activation video on your device to confirm and complete the activation process.

Select the storage location for the video and click “next.”

Click “next” again to finish activation.

Click on “finish activation.” Now you will be able to view your rented or purchased VOD content.

*If you have an optical disc based player (i.e., set-top DVD player, portable DVD player), please burn the "DivX Activation Video.divx" file to a CD or DVD.

*If you have a hard disc drive or flash memory based player (i.e., portable media player), please add the "DivX Activation Video.divx" file to the storage device of your player. (Refer to the player's instruction manual on how to add media files to the device.)

*If you have a network based player (i.e., network media player), please add the "DivX Activation Video.divx" file to the media library directory of the hosting/server software. (Refer to the player's instruction manual on how to add media files to the hosting/server software.)

Next, follow the manufacturer's instruction and play the “DivX Activation Video” file on your DivX® Certified Player. You should see the “Activation Successful” video on your TV or screen when this last step is completed. Congratulations! Your DivX® Certified Player is now activated for Video-on-Demand.

Having difficulties burning the activation file or any other DivX files to a CD? Check out article http://support.divx.com/anonymous_portal/FAQSearch.aspx?entityId=Q6UJ9A0006G9

Now you will be able to view your rented or purchased VOD content.