I had a problem with the web player crashing every time even after updating to a higher version. I finally think I fixed the problem by disabling the proxy on internet explorer under internet option->lan settings and disabling it. On firefox, it was trickier. I had to go to tools->options->network-> and then open connection settings and disable the proxy. If it doesn't work on certain websites that need one, you can enter the proxy there.
I had a problem with the web player crashing every time even after updating to a higher version. I finally think I fixed the problem by disabling the proxy on internet explorer under internet option->lan settings and disabling it. On firefox, it was trickier. I had to go to tools->options->network-> and then open connection settings and disable the proxy. If it doesn't work on certain websites that need one, you can enter the proxy there.