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any news here??
i have the same prob, when i convert a 720p file from my canon ixus 100is to divx plus hd everythings seems to be perfect...i just have no sound. the converter does not recognize the audio file included (pcm)
would be great if you have a solution for that, otherwise the converter is useless for me :(
here is a sample file --> http://www.sendspace.com/file/tbf2r0
Hi guys,
I can probably help you with this problem if you can simply provide a short sample file for me to download.
Please upload a sample and provide a link, or send me an e-mail so I can give you a private location to upload to (amayo [at] divxcorp [dotcom]).
Has anyone gotten to the bottom of this?
I purchased this product solely to transfer my .mov files to .mkv for upload, but I'm having the same trouble as others. No audio! The source is a Canon 500D .mov file, but DivX converter can't pick up any audio file. The picture, however, looks great.
How can I get sound???
Unfortunately there are many different versions of PCM audio streams out there and Converter only supports a couple of them. More will be supported on upcoming releases. In the meantime you can use Dr. DivX to encode those files, however only into the .divX format not MKV. As far as DTS audio is concerned that isn't supported either once again I would suggest to use Dr. DivX it may work, it may not. The Dr. uses the same Codec as Converter however I find it to handle audio streams better. Don't worry guys, DivX 8 is coming out soon and I hear that Converter will have most of these issues taken care of.
new user here ...I have been reviewing some of the threads in the labs.divx.com forums as well was articles that I can find on the web but have not been able to find a clear answer on the question if Divx will support DTS audio (format 8193?).
Divx Author 1.5
Divx 7 Convertor 7.1.0
It could be I have not looked deep enough through the Forums, some guidance now how to manage the DTS audio format with Divx and Divx encoding will be greatly appreciated!
Thanks
Butch
I have had the same troubles but since I installed AC3 Filter, AC3 & DTS audio is decoded smoothly. Howerver, I noticed that Divx Player use it's own filter to decode AC3 and DTS audio stream. I had proble if using Divx PLayer to play MKV video which embeded Vorbit ogg audio. Luckily, Window Media Player with support of AC3 Filter and ffshow filter is playing quite well.
I used to make an MKV video with embeded with both AC3 5.1 and DTS 4.1 audio (without LFE ???) and it was played smooth on Divx Player and Window Media Player.
PS : I am still using AC3 Filter v.1.62b not the latest version (1.63b) cuz I had audio problem and online configuration with the latest version . Does anyone get the same problem ?
Cheer,
Elvis
Thanks calibp,
Can you tell me the model of the Canon camera, and even better if there were any specific properties listed for the PCM audio? E.g. number of channels, sample rate, bits per sample?
I can either try to get a sample video or recreate a file that shows this issue for our dev team if you can provide enough info :) If you have a short sample (less than 100MB) let me know, I can send you an FTP site you could upload it to and then we can take a look ourselves.
Which tool(s) are you using to do the conversion?
If you use MediaInfo to examine the source file what information does it give about the original audio tracks?
I am using DivX converter to do the conversion. I use the DivX plus HD setting. It converts the .mov file to .mkv
The .mov file came from a Canon HD camera. I have examined the original video with MediaInfo and regarding audio stream, it reads PCM.
On the converted video it does not show any audio stream.
Same here...installed AC3Filter then the sound is back. However, the volume super low...still working on it...
I've also got super low volume. I tried adjusting the gain within the AC3Filter config utility.. but it didn't seem to change anything.
Any luck getting the volume louder?
Eric
Same thing happening to me......help, it seems to be fine on certain videos and no sound on others