Problems connecting with wired Ethernet

Submitted by dsalmonsen on Mon, 12/10/2007 - 12:19

The Connected device should work just fine with typical home router configured for DHCP addressing, however, if you are experiencing problems, it could be due to the following:

Your PC firewall may be preventing the device from discovering the server.
Your server software may need to be exited (use the Exit button) and restarted.
Some routers apply MAC filtering to the wired ports if it is enabled.
Your network may have a more advanced topology with multiple segments or bridges. In that case the discovery mechanism will not work unless the multicast and broadcast packets are passed on the by the routers or bridge.

I have also seen a similar problem when I was at a trade show that was blocking the port used for Windows updates. Under the options, advanced setting tab, there is a way to set a custom port. Try setting it to 80 just to see if it can work. If it does, that means that our default port is being blocked by your network. We normally use port 1900 for discovery.

After hours of pain...still not working

Submitted by vpradhan on Wed, 08/06/2008 - 07:32.

I have contacted Netgear and Comcast but still cant get my Connected device to be working via the wired route. It works completely fine when it is wireless enabled and recieves the IP adress via DHCP but when its hard wired it does not detect a DHCP and it automatically assigns an IP address which doesnt work. When i login to my netgear account online and look at the attached devices, the connected device is shown and i can verify that through the MAC address. The funniest part is that it was hard wired the first few days that i owned it but a few days ago it has just stopped. The initial setup was a breeze and it connected immediately but for some reason my router or connected device no longer is allowed to be hardwired. It seems as if it was banned or something. PLEASE HELP!

What version of Server

Submitted by neilhawker on Sat, 01/19/2008 - 07:33.

Thanks for your help and interest Slightyoffbeat & dsalmonsen.

I am using server version DivX Connected(tm) 1.0.2 Build: 3

Yes I am using VISTA home premium.

I have tried the plug in you suggested for"Digital Upgrade", and yes it seems to work, it is the first plug in or stage6 clip that has played so far.

Neil

streaming errors

Submitted by neilhawker on Fri, 01/18/2008 - 11:36.

When ever I try to watch any streaming media via stage6 etc. I get an error message saying "An error occured during the playback of the selected media." Also if I try to download any selected media nothing happens..

I can connect to my server via a wireless connection for viewing photos and films etc.
I would be happy for any suggestions.

Thanks.

Are you using Vista?

Submitted by dsalmonsen on Fri, 01/18/2008 - 22:22.

We have been made aware of an issue with Vista and Stage6 on some PC's. If you are not using Vista, then it may be that you are using the latest version of the server software.

What version of the server

Submitted by slightlyoffbeat on Fri, 01/18/2008 - 14:08.

What version of the server are you using?

Can you install this plug-in and try to run it?

http://labs.divx.com/node/1336

I would like to see if you are having issues with any streaming media, or just Stage6

[dan]