Can't access to mobile.divx.com

7 replies [Last post]
nono95
nono95's picture
User offline. Last seen 4 years 32 weeks ago. Offline
Joined: 06/28/2007
Posts: 1
Groups: None

Hey everyone, i created an account on stage6, i can use it on stage6.divx.com but when i try to get access to mobile.divx.com, it tells me : "DivX Mobile was unable to authenticate the credentials you provided at this time."
Why does it tell me this ? And how can i get access to mobile.divx.com without get this error ???

Thanks

DivXMobile
DivXMobile's picture
User offline. Last seen 11 hours 4 min ago. Offline
Joined: 02/12/2007
Posts: 743
Logging failures

We are more carefully logging failed authentication attempts now in an effort to solve the login problems. For users who have no problem logging in to Stage6 but cannot login to the mobile site, please give it another try at least to help fill the log files.

kgillispie
kgillispie's picture
User offline. Last seen 4 years 31 weeks ago. Offline
Joined: 07/05/2007
Posts: 1
Groups: None
can't access stage6

I can log on just fine, but when I click "Windows Mobile Smartphone", (link:http://mobile.divx.com/divx/winmosp/DivXPlayer.zip), it just pulls up a blank page in my browser.

thanks,
kgillispie

DivXMobile
DivXMobile's picture
User offline. Last seen 11 hours 4 min ago. Offline
Joined: 02/12/2007
Posts: 743
Temporary problem

Site was messed up for a while today during maintenance. Everything should be functional now.

ravitolambia
ravitolambia's picture
User offline. Last seen 4 years 31 weeks ago. Offline
Joined: 07/03/2007
Posts: 1
Groups: None
DivX Mobile was unable to authenticate the credentials you provi

when solve my problem

DivXMobile
DivXMobile's picture
User offline. Last seen 11 hours 4 min ago. Offline
Joined: 02/12/2007
Posts: 743
Temporary problem?

Please try logging in again. Occasionally, there are temporary problems with authentication. If you can login at http://stage6.divx.com/users/login/ but you can't login at http://mobile.divx.com/big within minutes of each other then there may be a systemic problem rather than a temporary one. Send me your Stage6 address in a private message.

msarento
msarento's picture
User offline. Last seen 4 years 31 weeks ago. Offline
Joined: 07/02/2007
Posts: 1
Groups: None
Login problem

Hi!

I am able to login at stage6 but still can't login at mobile.divx.com...

nomadichermit
nomadichermit's picture
User offline. Last seen 4 years 30 weeks ago. Offline
Joined: 07/07/2007
Posts: 1
Groups: None
Just adding another "same

Just adding another "same here".

Comment viewing options

Select your preferred way to display the comments and click "Save settings" to activate your changes.