No Sound over HDMI - Redux

4 replies [Last post]
bleepbloop
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Joined: 07/14/2008
Posts: 21
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Hello again!

I am a U.S. user who purchased & subsequently returned a DSM-330 I had purchased from Amazon.com at the beginning of the week after I failed to get any audio using the HDMI connection from the device to my TV. D-Link tech support (which I now understand is pretty uninformed about this new device) suggested after a battery of questions that the HDMI port was broken and I needed to return the device for a replacement.

So, my second DSM-330 arrived today from Newegg.com and after plugging it into my Panasonic 46" TH-46PZ85U (2008 model), I still get no sound over HDMI (yes I fiddled with the mute and volume buttons). Same Canadian packaging, same success connecting using my router and the server software is working great. So I unplugged the HDMI cable from the TV and connected the TV using the enclosed composite cables and a pair of RCA audio cables, and it worked.

So at this point I'm pretty confident of one of two things: either all the hardware released in the U.S. is defective (and I bet that sucks for D-Link) OR this is a firmware issue that can be fixed. Either way, I am unsatisfied with my current setup and want to see this problem resolved ASAP so I can go back to HDMI.

Paladinz
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User offline. Last seen 1 year 16 weeks ago. Offline
No sound over HDMI

Any update on this/ i have the same issue and still have no sound even after installing DSM-330_1.1.3.4_DLINKEU

def01
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User offline. Last seen 2 years 37 weeks ago. Offline
I have this problem too and

I have this problem too and need a solution.

dsalmonsen
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User offline. Last seen 1 year 2 weeks ago. Offline
Joined: 05/15/2007
Posts: 779
Go to the D-Link support site for your region

Go to the D-Link support site for your region and go the support page for the DSM-330. There you will find a firmware upgrade to resolve the HDMI audio issue.

slightlyoffbeat
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User offline. Last seen 35 weeks 6 days ago. Offline
DivX has read over every

DivX has read over every single post relating to the audio over HDMI. We are actively looking for a solution for everyone experiencing this problem.

For a temporary fix, you can use scart to component with the composite audio cables. Keep checking this board because we will be updating here as soon as more information is available.

[dan]

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