divx player, converter always crash since V6.0
this is the last 2 in my events log.
It's the same error I've been seeing since 6.0
Faulting application DivX Player.exe, version 7.0.0.186, time stamp 0x49405d29, faulting module ntdll.dll, version 6.0.6001.18000, time stamp 0x4791a7a6, exception code 0xc0000005, fault offset 0x00043387, process id 0xe60, application start time 0x01c98b899c4f7245.
Faulting application Converter.exe, version 7.0.0.33, time stamp 0x49494860, faulting module ntdll.dll, version 6.0.6001.18000, time stamp 0x4791a7a6, exception code 0xc0000005, fault offset 0x00043387, process id 0x11b8, application start time 0x01c98b89c6544845.
The things do their job, I hit exit, and they crash with this error every time.
It's ONLY DIVX that crashes. Though I have no idea what else uses ntdll.dll.
It is the ORIGINAL ntdll.dll from the installation.
Assuming it wasn't corrupted by some virus. I have a HP machine, that re-installs itself from a backup partition of strangely named, archived files. And I have restored the OS from that partition.
I made a clone copy of the windows folder immediately after setup.
same CRC for both. FWIW: Divx USED to work fine.
I've run virus scans, using many different programs, now using windows live care which seems to catch everything bad.
License Agreement
NO COMMERCIAL USE: This License Agreement grants our community members the right to use the Software downloaded from DivX Labs for personal use only in order to evaluate and provide feedback about it to DivX, Inc. Commercial use of the Software or of the work products resulting from its use is not permitted under the Terms of Use of DivX Labs.- To read the full Terms of Use please visit the Terms of Use page.
- To inquire about commercial licensing please email us


I wish I had a solution but not. For a few weeks there everything worked just fine, and as quick as it fixed itself, it's gone right back to the same problem. Does the conversion and when I hit quit, it crashes.
here's a event log for the current problem.
Faulting application DivX Converter.exe, version 7.0.0.33, time stamp 0x49494860, faulting module ntdll.dll, version 6.0.6001.18000, time stamp 0x4791a7a6, exception code 0xc0000005, fault offset 0x00043387, process id 0xc98, application start time 0x01c9ee90d75f6da3.
and here's the log ferom the 1st report I made for comparison.
Faulting application Converter.exe, version 7.0.0.33, time stamp 0x49494860, faulting module ntdll.dll, version 6.0.6001.18000, time stamp 0x4791a7a6, exception code 0xc0000005, fault offset 0x00043387, process id 0x11b8, application start time 0x01c98b89c6544845
Almost identical except for start time.
I thought it might have had something to do with the removal of ffdshow. But ffdshow is still uninstalled as far as I can see. And the problem has returned.
i have also the same problem with the converter , in the past was the converter beter now yesterday i bought the new version of divx 7 the hole version ,still the converter not working ,my question to divx is while the converter not working and have much errors why you sell it ? i must pay 19 dollars there for my money went in the sky . that makes divx not beter me and also sure much peopel that buy the divx bundel have the same problem ,and i will thinx twice next time before i buy something from divx ,plzz divx do something, because we love it.
PS> Is there no forum admin of somebody of the divx company that us answers can given.
i have the same problem plz divx is there any fix for this problem