Connected Device

Video won't play back

This can be for a number of reasons. Please see this page for more information:

http://labs.divx.com/node/1657

Why don't my subtitles work?

DivX Connected only supports .srt and XSUBs. For more information on troubleshooting this problem, please see this page:

http://labs.divx.com/node/1689

Why is my screen blank after my boot-up screen?

  • You might be trying to run your device in high definition (HD)
    mode when your TV can only accept a standard definition (SD) signal.
    Try pressing the ‘Setup’ button on your remote and
    selecting “Standard definition” in the display settings.
  • If this does not work, try exiting and restarting your DivX Connected Server application.

I keep getting a bit of distortion whenever I change display types or choose a new server

  • Some TV displays will experience distortion when display modes
    are changed.  This is normal and should only last for a second or
    two.