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Connected Device

I keep getting a bit of distortion whenever I change display types or choose a new server

  • Some TV displays will experience distortion when display modes
    are changed.  This is normal and should only last for a second or
    two.

My remote control is not responding properly

  • Some large plasma TVs and reflective surfaces may cause interference with the IR remote. Try re-positioning your device.
  • You can test to see if the issue is caused by the remote by
    pressing "Setup" on your remote and navigating around the menu. If you
    have no problems with navigation there, then the remote is not the
    problem.

The display is cut off at the top, bottom or side

  • Press the ‘Setup’ button, then choose
    ‘Display’ > ‘Screen position’ and follow the
    on-screen instructions to adjust the size and position of the test
    screen until it is fully visible.

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