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Connected Device

My box says that my firmware update failed. What should I do?

Fri, 11/30/2007 - 18:45 — slightlyoffbeat
  • Power you device off and on again and see if it will re-attempt the update.
  • If your device is connected wirelessly and does not re-connect
    and repair the firmware, power your device off and connect your box
    using an Ethernet cable, then power it back on to initiate the
    fail-safe recovery.

Where is my PIN-protected content?

Fri, 11/30/2007 - 18:44 — slightlyoffbeat
  • You have to login in order to see your PIN-protected content.
    Press the ‘Menu’ button on your remote, choose
    ‘Login’ and enter your PIN code. This will make all of your
    PIN-protected content visible until you choose to logout.

My video is out of sync

Fri, 11/30/2007 - 18:43 — slightlyoffbeat
  • This may be fixed by restarting the DivX Connected Server application.
  • If this does not help, you might also try testing to see if the
    file itself is out of sync. You can do this by playing the file back on
    your PC or another DivX Certified device.
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